Privacy Policy
CallKeep is an AI receptionist service operated by Entrix AI Innovations Private Limited. When customers call a business using CallKeep, the system may collect basic information such as the caller’s phone number, name (if provided), and the service request described during the call. This privacy policy explains what information may be processed and how it is used to deliver leads and call summaries to the businesses using CallKeep.
What Data We Collect
When a caller interacts with CallKeep, the system may collect limited information necessary to handle the call and deliver the lead to the business. This can include the caller’s phone number, name if they choose to provide it, the service request described during the call, and a short call summary or transcript generated by the AI system.
How We Use Your Data
Information collected during calls is used solely to help service businesses respond to customer requests. CallKeep processes this information to generate call summaries, capture lead details, and deliver the information to the business via email, SMS, or integrations. Entrix AI does not sell or use this information for advertising.
Security & Encryption
Entrix AI uses secure infrastructure and industry‑standard encryption to protect data processed through CallKeep. Access to call data is limited to the business receiving the lead and to necessary infrastructure providers used to operate the service.
Your Choices & Rights
If you have questions about how information is handled or would like to request deletion of data related to a specific call, you can contact Entrix AI at hello@entrixai.com. We will respond to reasonable requests regarding access or removal of data where applicable.